Save and reuse prompts

Save and reuse prompts

If you find yourself typing the same kind of request over and over — a weekly status summary, a standard reply, a research brief in a fixed format — you can save it once as a prompt template and pull it back up in a couple of keystrokes. Templates can include fill-in-the-blank variables, so the same template adapts to each new task without rewriting it.

This guide shows you how to create a template, use it in a conversation, and manage the ones you’ve saved.

Is the slash menu available to you?

Saved prompts appear through the slash menu — the list that opens when you type / in the message box. The slash menu is off by default and is turned on per organization. If typing / doesn’t open a menu, it isn’t enabled for your workspace yet — check with your administrator to find out whether it’s available to you.

What you can do

• Save a prompt you reuse, with a clear name, a short shortcut, and an optional description.
• Add variables — placeholders like a topic, a date, or a tone — that you fill in each time you use the template.
• Insert a template mid-conversation from the slash menu and send it like any other message.
• Search, edit, and organize your saved prompts under your settings.

Before you start

• The slash menu must be enabled for your organization (see the note above).
• You’ll create and manage templates in Settings → Prompts.
• Some templates are system templates provided for everyone in your organization. You can use these freely, but you can’t edit or delete them.

Create a template

1. Open Settings and select Prompts.
2. Choose New template.
3. Give it a name — this is the label you’ll recognize in the slash menu (for example, Weekly status summary).
4. Give it a shortcut — a short, lowercase handle, using letters, numbers, and underscores (for example, status). This is what you type after the / to find it quickly, and each shortcut in your organization must be unique.
5. Add an optional description so you and your teammates know when to use it.
6. Write the prompt text — exactly what you want sent to the assistant.
7. Save the template. It’s available the next time you type /.

Add fill-in-the-blank variables

To make a template reusable across different tasks, wrap a placeholder in double curly braces: {{like_this}}.

For example, a research-brief template might read:

Write a one-page brief on {{topic}} for a {{audience}} audience.
Keep the tone {{tone}} and end with three recommended next steps.

When you create the template, give each variable a short description (shown as the field label when you use the template) and an optional default value. In the example above, topic, audience, and tone each become a field you fill in at use time.

Tip

Write each variable’s description as the prompt you’d want to read while filling it in. “Audience (e.g. executives, new customers)” is far easier to use than just “audience”.

Use a template in a conversation

1. In any conversation, place your cursor in the message box and type /.
2. A menu opens showing your saved templates (and any built-in commands). Keep typing to filter by shortcut or name — for example, /status.
3. Select the template you want.
   • No variables? Its text drops straight into the message box, ready to edit or send.
   • Has variables? A short dialog opens with one field per variable. Fill them in (or accept the defaults) and choose Insert Template. The finished text appears in the message box.
4. Review and adjust the text if you like, then press Send.

Worked example

Say you saved the research-brief template above with the shortcut brief. To produce a brief on a new topic:

1. Type /brief and select Research brief.

2. In the dialog, enter:

   • Topic → our Q3 pricing changes
   • Audience → executives
   • Tone → concise and neutral

3. Choose Insert Template. Your message box now reads:

   Write a one-page brief on our Q3 pricing changes for an executives audience. Keep the tone concise and neutral and end with three recommended next steps.

4. Press Send. Next week, the same template handles a completely different topic — you just fill in different values.

Manage your saved prompts

Everything lives under Settings → Prompts:

• Search your templates by name, shortcut, or description to find one quickly.
• Edit a template to change its text, description, or variables — updates apply the next time you use it.
• Delete templates you no longer need. (System templates can’t be edited or deleted, but you can simply leave them be.)

Built-in commands

The slash menu also includes a few built-in commands alongside your saved templates. Type / and they’ll appear in the same list:

Command	What it does
/ask	Ask a question across your connected knowledge
/crawl <url>	Pull a public website into the conversation’s knowledge
/web-search on / /web-search off	Turn web search on or off for this conversation
/workflow	Start a multi-step workflow

These work the way you’d expect — start typing the command and follow the prompt. They sit beside your own saved templates, so you can mix built-in actions and your reusable prompts from a single menu.

Troubleshooting

What you see	What to do
Typing / does nothing	The slash menu is off by default. Check with your administrator to find out whether it’s enabled for your organization.
A template doesn’t appear in the menu	Keep typing to filter — the menu matches on the template’s shortcut and name. Confirm the template was saved under Settings → Prompts.
The dialog inserts blank spots	A variable was left empty. Re-open the template and fill in every field, or set a sensible default value when you create it.
You can’t edit or delete a template	It’s a system template provided for your whole organization. These are read-only; you can still use them.

Related guides

• Drafting and writing — get the most out of each prompt you send.
• Organize your conversations — folders, pinning, and search.
• Set your preferences — tune how the message box and Chat behave.
• Search the web — the /web-search command and the web toggle.