A two-minute tour

You’re signed in and looking at SUPERWISE Chat for the first time. This page walks you around the screen so you know where everything is. Follow along in your own window — it takes about two minutes, and by the end you’ll have sent your first message and know what every button does.

1. Find the chat box

Look at the bottom of the screen. The wide rounded card sitting there is the chat box (the composer). It’s where every message starts.

Type a question — anything at all — for example:

What can you help me with?

As you type, the box grows to fit your text. Press Enter to send. (Need a line break instead? Press Shift + Enter. You can swap these two if you prefer — see Preferences.)

The moment you send, your message appears in the conversation above the box.

2. Watch the answer come together

The assistant replies in the space above the chat box. While it’s working, you’ll see a short, plain-language list of what it’s doing — understanding your intent, checking safety, gathering and filtering information, assembling context, and generating the answer. Once it’s done, this collapses into a one-line summary like “Thought for 2.6s.”

You don’t have to watch it. But if you’re curious, you can expand that summary to see the steps in detail. It’s there so the answer never feels like a black box.

When the reply finishes, the words stay on screen and a row of buttons appears underneath it. That’s next.

3. Use the buttons under a reply

Every assistant reply has a set of controls beneath it. Hover over an older reply to reveal them; on the most recent reply they’re always visible. Here’s what each one does:

Button	What it does
Compare	Shows two versions of the answer side by side so you can pick the better one
Copy	Copies the reply to your clipboard
Regenerate	Generates a fresh answer to your last question

You’ll also see a Search the web button on a reply when the assistant thinks current information would help. Tap it to re-run your question with web search switched on.

Tip

If a reply offers you lettered or numbered choices (like “A) … B) …”), those turn into one-click buttons. Just tap the one you want instead of typing it back.

4. Set up your message before you send it

Back in the chat box, two more controls let you shape each message before you send:

• The + menu (bottom-left) — currently holds Attach a file, so the assistant can read it.
• The Web toggle — a separate pill right on the bar, next to + — turns web search on or off for your next message.
• The Knowledge picker (bottom-right) — link one knowledge collection to this conversation, or leave it at None.
• The assistant & mode pill (bottom-right, next to Knowledge) — shows both together, like “Business Assistant · Thinking.” Click it to change either. The same two controls also appear at the top of the conversation. The mode sets how much thinking goes into the reply: Quick for fast answers, Thinking for careful reasoning (the default), Research when you want it to dig into sources, or Thought Partner for the deepest mode — it considers your question from a few different angles before converging on an answer, and can take a couple of minutes. Most of the time, the default is the right call.

5. Assistants and knowledge are independent

An assistant is a saved setup — its instructions and tone. Your workspace comes with the Business Assistant, selected by default; switch to another from the assistant & mode pill.

Knowledge is a separate choice — which collection, if any, Chat can draw on for this conversation. The two aren’t tied to each other, but you can use them together: an assistant for how Chat should respond, and knowledge for what it can draw on. More on combining them in Assistants & Guardrails.

To learn how to pick the right assistant, see Choosing an assistant.

6. Find your way around the app

The narrow strip of icons on the far left is how you move between Chat’s main areas — Chats (where you land by default), Folders, and Knowledge.

If you’re a Tenant Admin, you’ll also see Assistants & Guardrails there. Members don’t — they use whichever assistants a Tenant Admin has made active.

Inside Chats, the panel next to the rail lists your folders at the top, then your individual conversations below, grouped by time:

• Folders — shown with a count of what’s inside; expand one to see its conversations. They group related conversations into a named workspace (your team may call these Projects). Folders also have their own icon in the rail for a fuller view. See Create and manage a folder.
• Your conversations — everything not in a folder, newest at the top. Click one to reopen it. Drag one onto a folder to file it there, or hover to reveal its ••• menu, where you can rename, move it to a folder, archive, or hide it.

What you learned

In two minutes you’ve covered the whole screen:

• The chat box at the bottom — type, press Enter, send.
• The answer area above it, and the plain-language steps showing how a reply is built.
• The buttons under each reply — Compare, Copy, Regenerate, and Search the web.
• The + menu, Web toggle, Knowledge picker, and assistant & mode pill for shaping a message before you send it.
• Assistants and knowledge — independent, but usable together.
• The icon rail — Chats, Folders, and Knowledge (plus Assistants & Guardrails for Tenant Admins) — and your folders and conversations within Chats.

Next steps

• Send your first message — a guided first conversation.
• Attachments and web search — let the assistant read your documents.
• Chat modes — match the depth of thinking to the task.
• Create and manage a folder — group related conversations together.