Plans and what they include

This is the at-a-glance reference for SUPERWISE Chat plans. Use it to compare what each plan includes, look up a specific capability, and confirm what you’d need to upgrade for. Pricing is per user, per month, billed monthly.

Most plans are self-serve: pick Solo, Professional, Business, or Business Plus, enter a card, and you’re set up in minutes — no sales call required. Enterprise is the exception: it’s arranged with your account team for custom pricing, limits, and terms. This page is the lookup table for either path.

Plans at a glance

Plan	Price (per user / month)	Best for
Solo	$0 early access (list $9)	One person getting started with governed AI
Professional	$9 early access (list $29)	Teams that want connected knowledge, integrations, and oversight
Business	$49	Organizations needing single sign-on, model choice, and advanced access control
Business Plus	$69	Larger rollouts wanting custom branding and a dedicated web address
Enterprise	Custom (contact sales)	Tailored agreements with custom limits, terms, and support

About early-access pricing

Solo and Professional launch at an early-access price for your first 12 months, then graduate to the standard rate. Solo is free for 12 months, then $9/user. Professional is $9/user for 12 months, then $19/user in year two (an early-access loyalty rate), then $29/user standard from year three. Business ($49) and Business Plus ($69) are flat — no time-boxed promo. The graduation rate is shown to you at checkout, not buried in the fine print.

Every plan is governed

Safety review, audit history, and central oversight aren’t an upgrade — they apply to every message on every plan. Higher plans add capacity, identity controls, and customization, not the underlying protection. Your data stays inside your organization’s private environment on all plans.

What’s included on every plan

These come standard, regardless of plan:

• The Business Assistant — a ready-to-use, professionally managed assistant for everyday work (drafting, summarizing, analysis). It works on day one and doesn’t count toward your assistant allowance.
• A familiar, ChatGPT-style workspace — conversations, file uploads, saved prompts, and web search.
• Safety review on every message — content is checked before and after the AI responds.
• Full audit history — a record of activity for your administrators and governance reviewers.
• Private by default — your conversations and data stay within your organization’s environment and are never used to train public models.
• Quality verification — answers are checked for quality before they reach you.

Full comparison

A check (✅) means the capability is included; a dash (—) means it isn’t available on that plan. “Custom” means it’s set as part of your Enterprise agreement.

Capacity

Capability	Solo	Professional	Business	Business Plus	Enterprise
Users (seats)	1	Add per user	Add per user	Add per user	Custom
Custom assistants	1	5	15	25	Custom
Business Assistant (included, not counted)	✅	✅	✅	✅	✅
Monthly usage allowance (swTokens)	200,000	350,000	450,000	550,000	Custom

How the assistant count works

The included Business Assistant doesn’t use up your allowance. On Professional, for example, you can run the Business Assistant plus 5 custom assistants. “Custom assistants” are the additional, configurable assistants your organization sets up for specific jobs.

Solo is a single-user plan

Solo is for one person — one seat, one custom assistant. When you’re ready to bring in teammates, move to Professional (or higher), where you add a seat per user.

Knowledge and connections

Capability	Solo	Professional	Business	Business Plus	Enterprise
Knowledge from your documents	—	✅	✅	✅	✅
Advanced knowledge across sources	—	—	✅	✅	✅
Integrations	—	✅	✅	✅	✅

Identity and access

Capability	Solo	Professional	Business	Business Plus	Enterprise
Role-based access control	—	✅	✅	✅	✅
Advanced access control	—	—	✅	✅	✅
Single sign-on (SSO)	—	—	✅	✅	✅
Custom web address (domain)	—	—	—	✅	✅

Oversight and governance

Capability	Solo	Professional	Business	Business Plus	Enterprise
Safety review on every message	✅	✅	✅	✅	✅
Audit history	✅	✅	✅	✅	✅
Governance dashboard	—	✅	✅	✅	✅

Model and branding

Capability	Solo	Professional	Business	Business Plus	Enterprise
SUPERWISE private model (default)	✅	✅	✅	✅	✅
Choose your AI model	—	—	✅	✅	✅
Custom branding (white-label)	—	—	—	✅	✅

Choosing your model

Every plan runs on the SUPERWISE private model by default, so your data stays inside your organization’s governed environment. The ability to change the model your organization uses — including connecting your own provider — is available on Business and above. See Model access and tiers for how an administrator sets this up.

Reading the plans

• Solo is for one person — the familiar chat workspace with safety, audit, and privacy built in, free to get started with a card on file. The safe replacement for public AI tools, for an individual.
• Professional is the team plan: add a seat per person and unlock the capabilities that make assistants genuinely useful with your information — knowledge from your documents, integrations, role-based access, and a governance dashboard for oversight.
• Business is the identity-and-control plan: single sign-on, advanced access control, advanced knowledge across sources, and the ability to choose your AI model.
• Business Plus layers on customization for larger rollouts: a custom web address, white-label branding, and the highest standard usage allowance.
• Enterprise is a tailored agreement — custom limits, terms, and support, arranged directly with your account team rather than purchased online.

Getting started

• How to buy: Solo, Professional, Business, and Business Plus are self-serve — choose your plan, enter a card, and finish signing in. There’s no minimum team size and no sales call. Enterprise is arranged directly with our team.
• Card first: for the self-serve plans, your card is captured up front (even for Solo, which is $0 during early access), then you complete sign-in. You can change or cancel your plan yourself from Settings → Plan.
• Enterprise pricing: custom quotes, volume discounts, SSO, custom limits, and BAA/compliance terms are set with your account team as part of an Enterprise agreement.

A note on usage allowances

The monthly usage allowance keeps service predictable and fair across everyone on your plan — it’s not there to interrupt normal day-to-day work. If your organization regularly needs more, move up a plan from Settings → Plan, or talk to us about an Enterprise agreement for a custom allowance.

Reliability

SUPERWISE Chat is operated to a 99% availability target. This is a service-level objective we hold ourselves to; specific contractual service-level agreements are available as part of an Enterprise agreement.

Frequently looked up

Can I change plans later? Yes. Plans are designed to move up as your needs grow. You can change your plan yourself from Settings → Plan; changes apply at your next billing cycle.

Does the Business Assistant count toward my assistant limit? No. It’s included on every plan and never counts against your custom-assistant allowance.

Which plan do I need for single sign-on? Business or above. See Identity and SSO to set it up.

Which plan lets me choose the AI model? Business or above. Every plan uses the SUPERWISE private model by default.

Is my data private on the lower plans? Yes. Privacy, safety review, and audit history apply on every plan — see the Security statement.

Related pages

• Model access and tiers — how an administrator manages your plan and AI model.
• Identity and SSO — setting up single sign-on (Business and above).
• Choosing an assistant — picking the right assistant for a task.
• Tenant isolation — how your organization’s data is kept separate.