Knowledge Collections

A knowledge collection is a named set of documents Chat can search when answering you — the foundation of “bring your own knowledge.”

• Create a collection and upload documents — file types, size limits, and what happens to a file after you upload it.
• Collection types and sharing — the three kinds of collection, who can see one, and what each role can do.
• Add a web page with a crawl — pull a public web page into a collection or a conversation.
• Connect SharePoint — bring in documents that already live in your SharePoint site.
• Using knowledge in a conversation — linking a collection to a chat, and how a knowledge-backed answer is marked.