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Tenant settings

Tenant settings is where a Tenant Admin manages the workspace as a whole. It’s reached from the Tenant tab alongside your personal (User) settings.

Along the top of tenant settings is a SUPERWISE Connection indicator, showing either Connected or Disconnected.

When your workspace was created, a SUPERWISE AMP tenant was created alongside it. That’s where the agents behind your assistants actually run — both the built-in Business Assistant and any you create yourself. This indicator tells you whether Chat can currently reach it.

Provisioning and connecting that tenant is automatic — it happens as part of creating your workspace, and there’s nothing for you to configure. In normal use this indicator simply reads Connected.

A single-glance summary: your current plan and its status, this period’s usage, your monthly cost, and your team’s seat count — each with a link into the relevant page for more detail.

Tenant-wide configuration that applies to every project and every user:

  • Interaction Tiers — which chat modes are available in your workspace, and which one new conversations default to.
  • External Research Enabled — whether Chat can search outside your organization’s own knowledge at all.

Integrations shows your single sign-on configuration: which provider your workspace authenticates through, whether SSO is currently enabled or disabled, and the protocol in use.

These values are read-only here — SSO is managed by your authentication provider, so changes go through your identity provider administrator rather than this page.

A record of settings changes and workspace activity — see The audit log.