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Using knowledge in a conversation

Open the Knowledge picker next to the composer (or the conversation’s ••• menu) and choose a collection, or None to unlink. You’ll see a confirmation once it’s linked, and a pill showing the linked collection’s name appears near the composer and at the top of the conversation.

Linking knowledge is independent of which assistant you’re using — see Assistants and knowledge are independent in the two-minute tour. You can change either one without affecting the other.

Every reply carries a badge naming where its material came from:

BadgeWhat it means
Company KnowledgeThe reply used the knowledge collection linked to this conversation
Common KnowledgeThe reply came from the assistant’s general knowledge
Web EnrichedThe reply used web search

Only Company Knowledge involves a knowledge collection — the other two are unrelated to your collections.

A Company Knowledge reply also carries a Sources used section beneath it, listing which documents it drew from, each with a short snippet and a link you can follow to open that document.